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Keep Calm and Cupcake On: Customer Service Lessons From a Cupcake Shop | Bakery, Dessert shop, Cupcake shops
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a display case filled with lots of different types of cupcakes
forbes.com

Keep Calm and Cupcake On: Customer Service Lessons From a Cupcake Shop

Working at a cupcake shop may sound like fun and games, but it can be a war zone. Check out these valuable customer service lessons learned while working at a bakery.
forbesmagazine
Forbes
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